Question 1

Can it handle reservations during peak service hours?

Accepted Answer

Yes. The bot operates 24/7 with no concurrency limit. Peak-hour reservation requests get instant confirmation while staff focus on in-house service.

Question 2

Does it support multiple outlets or franchises?

Accepted Answer

Yes. Each outlet has its own menu, table availability, and team. The bot routes requests to the right outlet based on location selection at conversation start.

Question 3

How does WhatsApp ordering payment work?

Accepted Answer

A UPI payment link is generated inside WhatsApp. Guests pay with PhonePe, GPay, or any UPI app and the order is dispatched to the kitchen automatically on payment confirmation.

Restaurant — AI takes reservations, orders, and queries any hour