# intrkt

> AI conversation platform for outbound sales, support, and renewals. Voice, chat, and WhatsApp in 12 Indian languages. Built for BPOs, contact centers, and B2B teams who need automation that talks like a human.

intrkt is a conversation automation platform for businesses in India. We replace repetitive outbound calling, lead qualification, renewals, and customer service with AI agents that work across voice (PSTN, WebRTC), WhatsApp Business API, and web chat — in 12 Indian languages with native-quality TTS.

Buyers are typically: BPO and contact center owners (50–500 seats), insurance brokers (renewals, claims), real estate marketers (site visits), banks and NBFCs (collections, KYC), e-commerce merchants (cart recovery, COD confirmation), EdTech companies (lead nurture), healthcare providers (appointment reminders), travel agencies, restaurants, and pharmacies.

Pricing: pay per 30 seconds of voice + per WhatsApp template message — no seat licenses, no minimums.

## Industries

- [Insurance](https://intrkt.com/industry/insurance): Renewal automation, lead qualification, claims intake. IRDAI-aware.
- [Real Estate Marketing](https://intrkt.com/industry/real-estate-marketing): Buyer qualification, site visit booking, brochure delivery via WhatsApp.
- [Banking & Finance (BFSI)](https://intrkt.com/industry/bfsi): EMI reminders, soft-bucket collections, KYC nudges, customer service. RBI-aligned.
- [E-commerce](https://intrkt.com/industry/ecommerce): Cart abandonment recovery, COD confirmation calls, returns automation. Shopify/WooCommerce/Magento integrations.
- [EdTech](https://intrkt.com/industry/edtech): Lead nurture, demo class booking, parent counsellor calls, course Q&A.
- [Healthcare](https://intrkt.com/industry/healthcare): Appointment booking and reminders, follow-up scheduling, lab report delivery. India DPDP and HIPAA-aligned.
- [Travel](https://intrkt.com/industry/travel): Inquiry response, itinerary delivery, trip-day support.
- [Restaurant](https://intrkt.com/industry/restaurant): Reservations, online ordering, loyalty engagement.
- [Pharmacy](https://intrkt.com/industry/pharmacy): Prescription refill reminders, medication Q&A, home delivery scheduling.

## Platform

- [Security & Compliance](https://intrkt.com/security): Encryption in transit and at rest, India DPDP, IRDAI, RBI alignment, consent capture, recording retention.
- [Privacy Policy](https://intrkt.com/privacy)
- [Terms of Service](https://intrkt.com/terms)
- [Partners Program](https://intrkt.com/partners): Technology partners, agencies, resellers, industry specialists.
- [Brand Guidelines](https://intrkt.com/brand)
- [Press / Media](https://intrkt.com/press)
- [Contact](https://intrkt.com/contact): hello@intrkt.com

## Capabilities

- AI voice agents in 12 Indian languages (Hindi, Hinglish, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia, Assamese)
- WhatsApp Business API integration with template messaging, media, payments, and Flows
- Web chat widget and WebRTC web-based calling (no install)
- Outbound campaign automation (CSV upload, scheduling, retry logic, DND scrubbing)
- Real-time CRM sync (REST + webhook; native integrations for major Indian platforms)
- Live human agent handoff with full context (voice + chat)
- Multilingual STT and TTS (Indian-accent native quality)
- Per-30-second tiered voice billing — no seat licenses, no minimums
- Recording, transcription, and call analytics dashboard
- Multi-tenant architecture with role-based access

## Solutions

Outcome-oriented landing pages targeted at BPO and contact-center buyers, with HowTo schema for AI crawlers.

- [AI Call Center Automation](https://intrkt.com/solutions/call-center): Outbound calling at BPO scale; per-minute billing, 12 Indian languages, live agent handoff.
- [Motor Insurance Renewal Automation](https://intrkt.com/solutions/insurance-renewal): T-30/T-15/T-0 voice cadence + WhatsApp payment links, IRDAI-grade audit trail.
- [AI BPO Automation](https://intrkt.com/solutions/bpo-automation): Outbound + inbound + WhatsApp + agent-assist + 100% QA on one platform.
- [Pricing](https://intrkt.com/pricing): AI voice from rupee 1 per call-minute; WhatsApp + adapters at industry-standard rates; no per-seat fees.

## Blog

Field notes on AI outbound, BPO economics, and Indian voice. Subscribe via RSS for fresh posts.

- [Blog index](https://intrkt.com/blog)
- [RSS feed](https://intrkt.com/rss.xml)

## Optional

- [Sitemap](https://intrkt.com/sitemap.xml)
- [Robots](https://intrkt.com/robots.txt)
- [Open Graph image](https://intrkt.com/og-default.png)